These General Terms and Conditions (”Terms and Conditions”) are applicable to any use of the website Affaire d’Eau (”Website”), to any services available on the Website and to any and all offers, orders and agreements connected therewith (”Services”).

You undertake to duly comply with all instructions stated on the Website by, among other things, providing true, accurate, current and complete information about yourself.
You undertake to update information about yourself within ten (10) days of any changes.

You undertake not to use the Services for illegal purposes or contrary to these Terms and Conditions and the Terms of Use or any, if such is the case, other applicable terms.

Affaire d’Eau.com reserves the right, in its sole discretion, to terminate your access to all or any part of the Services at any time for any reason whatsoever without prior notice or liability. Cause for such termination shall include, but not be limited to, (a) breaches or violations of the Terms and Conditions and/or Terms of Use, (b) requests by law enforcement, (c) unexpected technical or security issues or problems, and (d) extended periods of inactivity.

You will receive a password and account designation upon completing the registration process on the Website. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Affaire d’Eau.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Affaire d’Eau.com cannot and will not be liable for any loss or damage arising from your failure to comply with this article. You hereby agree to indemnify and hold harmless Affaire d’Eau.com against any and all claims which might be incurred as a consequence of any use or abuse by any unauthorized person of your password or account.

All offers made by Affaire d’Eau.com are without commitment until you have received the acknowledge of acceptance from Affaire d’Eau.com, by which the agreement is concluded. You are aware of the technical steps leading to the conclusion of the agreement, whether the agreement shall be archived and is accessible, and the languages in which the agreement can be drawn up. Affaire d’Eau.com is not obliged to supply information to you with respect to the above prior to the conclusion of the agreement.

All articles on Affairedeau.com are showed and described as well as possible. In some cases it concerns antique and unique objects and small differences between photograph and article can occur.

For information about shipping costs and time of delivery, please also visit our Shipping info page. In any event the time of delivery has a maximum of thirty days. In case Affaire d’Eau.com is not able to deliver the product(s) within thirty days, Affaire d’Eau.com shall inform you immediately in writing (e-mail, fax or letter) in which case you are entitled to terminate the agreement by notifying such in writing (e-mail, fax or letter) to Affaire d’Eau.com. Affaire d’Eau.com shall refund any monies paid to you within thirty days, without incurring any other or further liability if it does not concern an article that has been especially ordered for you. If this is the case this will be stated clearly in the confirmation email of your order.

During the transportation of the product(s) Affaire d’Eau.com will carry the risk of damage, theft or loss if the costs if the insurance is carried by you. If you choose a shipment without insurance the risk of damage, theft or loss passes to you.

After receiving the products, you are entitled to terminate the agreement within 30 days provided it does not concern an article that has been ordered especially for you or if the packing has been damaged or it concerns an article that can’t be returned because of hygienci reasons such as perfumes, home fragrances, candles, soap or drawer liners. Als no returns are accepted of articles that has been put in to you use by any means. If this is the case refunds are not possible. You have to inform Affaire d’Eau. Com via e-mail and have to return the products immediately. You bare the risk during this transportation. In the event payments have already been made, Affaire d’Eau.com shall, after receiving the products concerned, refund the money of this agreement to you within thirty days. Your postage costs for returning the products will not be refunded.

Complaints with respect to the delivered products will only be handled if returned to Affaire d’Eau.com, within 7 days of delivery of the products, with a detailed description of the nature and extent of the concerning defect. After this period has expired, the delivered products are deemed to have been found satisfactory and the delivery has been unconditionally accepted. If the order concerns antique products you accept that the article can show hidden defects caused by usage. The warranty will not be applicable in this event.

If Affaire d’Eau.com is of the opinion that a complaint is justified, it is obliged only to deliver replacement products if possible as soon as possible without you being entitled to compensation for any damages. In the case the article is out of stock you will be offered a voucher for the amount payed.The costs of both return consignments, repair and/or replacement will be paid by Affaire d’Eau.com.

The warranty referred to in this article will not be applicable in the event that the defect has been fully or partially caused by any incorrect, improper, careless or incompetent use and/or if you have made any modifications to the products. Because of reasons of hygiene, products like soap, drawer liners and home fragrances cannot be returned after they have been opened.

Affaire d’Eau.com’s liability is limited to the warranty stated in article 9. In any event the liability of Affaire d’Eau.com resulting from the delivery of defective products will be limited to direct damages up to the amount of the price stipulated for the products concerned. Liability for indirect damages is excluded unless the damages are due to Affaire d’Eau.com’s willful intent or gross negligence.

Without prejudice to article 10 section 1, Affaire d’Eau.com will not be liable in the event that the defect has been fully or partially caused by any incorrect, improper, careless or incompetent use and/of if you have made any modifications to the products.

You hereby agree to indemnify and hold harmless Affaire d’Eau.com, its subsidiaries, affiliates, directors, agents or any other party involved in creating, producing, or delivering of the Website or the Services against any and all claims of third parties due to or arising out of your use of the Services and/or your violation of the Terms and Conditions.

The administration of Affaire d’Eau.com counts as, unless the contrary is proven, conclusive evidence of the orders which are given by you, your payments to Affaire d’Eau.com and the Services. You acknowledge that electronic communication can be used in evidence.

For information about shipping costs and time of delivery, please also visit our Payment Methods page. 
In the event of non-payment for whatever reason, you will automatically be in default and will owe the legal interest on the total amount invoiced from the date due and all expenses of the collection of payments incurred by Affaire d’Eau.com.

Affaire d’Eau.com reserves the right to modify these Terms and Conditions at any time. Such modifications shall be effective immediately upon posting of the modified Terms and Conditions.
These Terms constitute the entire agreement of the parties and supersede any and all prior and contemporaneous agreements of the parties relating to the subject matter. If any provision of these Terms is determined to be invalid or unenforceable, then such invalidity or unenforceability shall not have any effect on any other provision of these Terms, all of which shall remain in full force and effect.
These Terms are governed by the laws of the Netherlands. The district court in Amsterdam has the exclusive jurisdiction regarding any and all disputes relating to these Terms.